Investigating - We have identified an issue that is currently impacting some Raptor Kiosk iPads, causing them to not work as expected.
If the kiosk is impacted, the main kiosk screen may have additional options that are not usually present, along with an incorrect building name.
Raptor has been contacted and we are working with them on a solution. Again, not all kiosks are impacted.
We will provide an update when the issue is resolved.
Thank you for your patience.
-IT Services
Feb 04, 2025 - 11:24 EST
If the kiosk is impacted, the main kiosk screen may have additional options that are not usually present, along with an incorrect building name.
Raptor has been contacted and we are working with them on a solution. Again, not all kiosks are impacted.
We will provide an update when the issue is resolved.
Thank you for your patience.
-IT Services
Feb 04, 2025 - 11:24 EST
Monitoring - Hello,
At this time a fix has been implemented and we are currently monitoring the situation.
Thank you for your patience and understanding.
IT Services
Jan 22, 2025 - 15:05 EST
At this time a fix has been implemented and we are currently monitoring the situation.
Thank you for your patience and understanding.
IT Services
Jan 22, 2025 - 15:05 EST
Investigating - Hello,
We are currently investigating reports of devices experiencing connectivity issues. Our team is actively working to identify and resolve the problem. We will provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
IT Services
Jan 22, 2025 - 14:08 EST
We are currently investigating reports of devices experiencing connectivity issues. Our team is actively working to identify and resolve the problem. We will provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
IT Services
Jan 22, 2025 - 14:08 EST
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