Update - We are aware that some users are still experiencing difficulties signing into PowerSchool SIS and are receiving a 401 Unauthorized error message. Our team is still actively working with PowerSchool to identify and resolve the issue.

In the meantime, if you are encountering this error, you may try clearing your browser’s cache and cookies, which has helped some users regain access.

Thank you for your patience while we continue to work through this issue with PowerSchool.

Sincerely,
IT Services

Nov 11, 2025 - 10:47 EST
Investigating - We are aware that some users are experiencing difficulties signing into PowerSchool SIS and receiving a 401 Unauthorized message.
If this happens to you, please try the following:

Clear your browser cache and cookies, then attempt to sign in again.

Instructions on clearing cache and cookies in Google Chrome: https://scasd.atlassian.net/wiki/spaces/SR/pages/1567162646/Google+Chrome+Sign+In+Sync+Clear+Cache+and+Update#%F0%9F%A7%B9-Clear-Cache-and-Cookies-(All-Time)

If the issue persists after clearing your cache and cookies, please contact the Help Desk:

📞 Phone: 814-231-7743
💬 Submit a ticket: IT Services Portal - helpdesk.scasd.org

Nov 06, 2025 - 11:27 EST
Google Services Operational
90 days ago
99.99 % uptime
Today
Google Drive Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Gmail Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
99.97 % uptime
Today
Google Calendar Operational
90 days ago
100.0 % uptime
Today
Applications Partial Outage
90 days ago
99.57 % uptime
Today
SeeSaw Operational
90 days ago
100.0 % uptime
Today
GoGuardian Operational
90 days ago
100.0 % uptime
Today
MySchoolBucks Operational
90 days ago
100.0 % uptime
Today
eFinancePlus Operational
90 days ago
100.0 % uptime
Today
Employee Access Center (EAC) Operational
90 days ago
100.0 % uptime
Today
Filewave Operational
90 days ago
100.0 % uptime
Today
Synergy Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
100.0 % uptime
Today
Plex Operational
90 days ago
100.0 % uptime
Today
Other Applications Partial Outage
90 days ago
96.01 % uptime
Today
Classlink Operational
90 days ago
99.32 % uptime
Today
VoIP Services Operational
90 days ago
99.51 % uptime
Today
Phone System (Alcatel Lucent) Operational
90 days ago
99.51 % uptime
Today
Network Services Operational
90 days ago
99.32 % uptime
Today
Network Services (Alcatel Lucent) Operational
90 days ago
100.0 % uptime
Today
Network Services (Extreme) Operational
90 days ago
99.78 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Internet Service Operational
90 days ago
95.49 % uptime
Today
Wide Area Network (WAN) Service Operational
90 days ago
100.0 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Dynamic Host Control Protocol (DHCP) Operational
90 days ago
100.0 % uptime
Today
System Services Operational
90 days ago
100.0 % uptime
Today
Security Services Operational
90 days ago
100.0 % uptime
Today
Isonas Pure Access Operational
90 days ago
100.0 % uptime
Today
Papercut Operational
90 days ago
100.0 % uptime
Today
Building Paging System Operational
90 days ago
100.0 % uptime
Today
Active Directory Operational
90 days ago
100.0 % uptime
Today
Backup Services Operational
90 days ago
100.0 % uptime
Today
AWS Hosting ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS Hosting ec2-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Console Operational
90 days ago
100.0 % uptime
Today
Fileshares Operational
90 days ago
100.0 % uptime
Today
District Testing Services Operational
90 days ago
99.99 % uptime
Today
WIDA Operational
90 days ago
100.0 % uptime
Today
NWEA MAP Operational
90 days ago
99.98 % uptime
Today
DRC Insight Operational
90 days ago
100.0 % uptime
Today
PSSA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 12, 2025

No incidents reported today.

Nov 11, 2025

Unresolved incident: PowerSchool Login Issues - 401 Error.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Completed - The scheduled maintenance has been completed.
Oct 31, 15:30 EDT
Scheduled - Good Afternoon,

IT Services will be performing tests on the network and phone system tomorrow, October 31st, at 2:30pm.

This testing is to verify recent changes intended to resolve the issue we experienced yesterday, where inbound calls were not coming through.

We do not anticipate a full outage of phones or internet during this process; however, there may be a brief disruption. If you are on a call at that time, it could drop.

Thank you for your understanding as we work to improve system reliability.

-IT Services

Oct 30, 15:34 EDT
Oct 30, 2025
Resolved - Dear Staff,

We are pleased to report that the Microsoft Azure service outage has been resolved. All affected systems, including Raptor, are now accessible, and inbound phone calls are functioning properly as well.

Our team will continue to monitor system performance to ensure stability. We appreciate your patience and understanding during this interruption.

Sincerely,
IT Services

Oct 30, 09:41 EDT
Update - We are now experiencing problems with inbound phone calls. Calls to district phone lines may not connect at this time.

Our Information Technology team is continuing to monitor the situation and is working with our service providers as Microsoft works to restore normal operations.

We will share additional updates as information becomes available. Thank you for your continued patience and understanding.

Sincerely,
IT Services

Oct 29, 13:59 EDT
Investigating - Dear Staff,

We are aware of an ongoing Microsoft Azure outage that is currently impacting access to certain systems, including Raptor and other services utilizing Azure. Our IT team is actively monitoring the situation and will provide updates as more information becomes available.

Thank you for your patience and understanding.
IT Services

Oct 29, 13:38 EDT
Oct 29, 2025