Investigating - Good morning,

We are rolling out an update to CrowdStrike throughout the next several days, which may trigger security alerts on your machines. These alerts are expected and do not indicate a security threat. Crowdstrike is the district's antivirus software loaded on all machines.

If you receive a notification related to CrowdStrike, no action is needed unless otherwise instructed. However, if you experience any issues, please reach out to itsupport@scasd.org

May 30, 2025 - 11:37 EDT
Update - We are continuing to investigate this issue.
May 15, 2025 - 12:47 EDT
Update - We are now also aware that this is affecting other websites including Powerschool, Efinance, Frontline, etc.

Thank you for your patience as we work through the issues.

May 14, 2025 - 12:39 EDT
Investigating - Good Afternoon,

IT Services is aware of the MAP Testing issues occurring across the district. We are working with NWEA to resolve the issues. We will keep you updated on the progress of the issue as we receive more updates from NWEA.

Thanks!
IT Services

May 14, 2025 - 12:33 EDT
Google Services Operational
90 days ago
100.0 % uptime
Today
Google Drive Operational
90 days ago
100.0 % uptime
Today
Google Classroom Operational
90 days ago
100.0 % uptime
Today
Gmail Operational
90 days ago
100.0 % uptime
Today
Google Meet Operational
90 days ago
100.0 % uptime
Today
Google Calendar Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
97.03 % uptime
Today
SeeSaw Operational
90 days ago
100.0 % uptime
Today
GoGuardian Operational
90 days ago
100.0 % uptime
Today
MySchoolBucks Operational
90 days ago
100.0 % uptime
Today
eFinancePlus Operational
90 days ago
83.71 % uptime
Today
Employee Access Center (EAC) Operational
90 days ago
100.0 % uptime
Today
Filewave Operational
90 days ago
100.0 % uptime
Today
Synergy Operational
90 days ago
100.0 % uptime
Today
Slack Operational
90 days ago
100.0 % uptime
Today
Plex Operational
90 days ago
100.0 % uptime
Today
Other Applications Operational
90 days ago
83.71 % uptime
Today
Classlink Operational
90 days ago
100.0 % uptime
Today
VoIP Services Operational
90 days ago
100.0 % uptime
Today
Phone System (Alcatel Lucent) Operational
90 days ago
100.0 % uptime
Today
Network Services Operational
90 days ago
97.2 % uptime
Today
Network Services (Alcatel Lucent) Operational
90 days ago
99.13 % uptime
Today
Network Services (Extreme) Operational
90 days ago
95.25 % uptime
Today
Firewall Operational
90 days ago
99.66 % uptime
Today
Internet Service Operational
90 days ago
94.39 % uptime
Today
Wide Area Network (WAN) Service Operational
90 days ago
94.39 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
97.6 % uptime
Today
Dynamic Host Control Protocol (DHCP) Operational
90 days ago
100.0 % uptime
Today
System Services Operational
90 days ago
100.0 % uptime
Today
Security Services Operational
90 days ago
100.0 % uptime
Today
Isonas Pure Access Operational
90 days ago
100.0 % uptime
Today
Papercut Operational
90 days ago
100.0 % uptime
Today
Building Paging System Operational
90 days ago
100.0 % uptime
Today
Active Directory Operational
90 days ago
100.0 % uptime
Today
Backup Services Operational
90 days ago
100.0 % uptime
Today
AWS Hosting ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS Hosting ec2-us-east-2 Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Console Operational
90 days ago
100.0 % uptime
Today
Fileshares Operational
90 days ago
100.0 % uptime
Today
District Testing Services Partial Outage
90 days ago
95.27 % uptime
Today
WIDA Operational
90 days ago
100.0 % uptime
Today
NWEA MAP Partial Outage
90 days ago
81.1 % uptime
Today
DRC Insight Operational
90 days ago
100.0 % uptime
Today
PSSA Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Completed - The maintenance on the Multi-Factor Authentication (MFA) system is now complete. Please contact the IT Help Desk at itsupport@scasd.org if you are experiencing any issues logging in.

Thank you,
IT Services

Jul 2, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:00 EDT
Update - Dear All,

We are performing maintenance on the Multi-Factor Authentication (MFA) system on SCASD accounts. This means you might see a different screen when you are prompted for Duo. However, the steps to authenticate will remain the same.

The change will happen Wednesday, July 2nd. We’ll send more info if you need to take any action.

Contact the IT Help Desk at itsupport@scasd.org for any questions or concerns.

Thank you,
IT Services

Jul 1, 13:12 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 12:08 EDT
Scheduled - Dear All,

We are performing maintenance on the Multi-Factor Authentication (MFA) system on SCASD accounts. This means you might see a different screen when you are prompted for Duo. However, the steps to authenticate will remain the same.

The change will happen Wednesday, July 2nd. We’ll send more info if you need to take any action.

Contact the IT Help Desk at itsupport@scasd.org for any questions or concerns.

Thank you,
IT Services

Jul 1, 12:00 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.